Do you have a disaster supply kit?

Image of family gathering food supplies for disaster supplies kit

Basic Disaster Supplies Kit

The following items are recommended for inclusion in your basic disaster supplies kit:
  • Three-day supply of non-perishable food.
  • Three-day supply of water – one gallon of water per person, per day.
  • Portable, battery-powered radio or television and extra batteries.
  • Flashlight and extra batteries.
  • First aid kit and manual.
  • Sanitation and hygiene items (moist towelettes and toilet paper).
  • Matches and waterproof container.
  • Whistle.
  • Extra clothing.
  • Kitchen accessories and cooking utensils, including a can opener.
  • Photocopies of credit and identification cards.
  • Cash and coins.
  • Special needs items, such as prescription medications, eye glasses, contact lens solutions, and hearing aid batteries.
  • Items for infants, such as formula, diapers, bottles, and pacifiers.
  • Other items to meet your unique family needs.
If you live in a cold climate, you must think about warmth. It is possible that you will not have heat. Think about your clothing and bedding supplies. Be sure to include one complete change of clothing and shoes per person, including:
  • Jacket or coat.
  • Long pants.
  • Long sleeve shirt.
  • Sturdy shoes.
  • Hat, mittens, and scarf.
  • Sleeping bag or warm blanket (per person).
Be sure to account for growing children and other family changes. See Appendix B for a detailed checklist of disaster supplies. You may want to add some of the items listed to your basic disaster supplies kit depending on the specific needs of your family.

Maintaining Your Disaster Supplies Kit

Just as important as putting your supplies together is maintaining them so they are safe to use when needed. Here are some tips to keep your supplies ready and in good condition:
  • Keep canned foods in a dry place where the temperature is cool.
  • Store boxed food in tightly closed plastic or metal containers to protect from pests and to extend its shelf life.
  • Throw out any canned good that becomes swollen, dented, or corroded.
  • Use foods before they go bad, and replace them with fresh supplies.
  • Place new items at the back of the storage area and older ones in the front.
  • Change stored food and water supplies every six months. Be sure to write the date you store it on all containers.
  • Re-think your needs every year and update your kit as your family needs change.
  • Keep items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers, such as an unused trashcan, camping backpack, or duffel bag.

Kit Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work, and vehicles.
Home Work Car
Your disaster supplies kit should contain essential food, water, and supplies for at least three days.

Keep this kit in a desig­nated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.

Additionally, you may want to consider having supplies for sheltering for up to two weeks.

This kit should be in one container, and ready to “grab and go” in case you are evacuated from your workplace.

Make sure you have food and water in the kit. Also, be sure to have com fortable walking shoes at your workplace in case an evacuation requires walking long distances.

In case you are strand­ed, keep a kit of emer­gency supplies in your car.

This kit should contain food, water, first aid supplies, flares, jumper cables, and seasonal supplies.

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FCIC Cell Phone Tips

Be Smart with Your Smartphone

assess your wireless needsThe prospect of getting a wireless phone, with the newest technology and applications can be exciting. However, this decision requires you to consider not only the phone’s capabilities, but also the service provider, and the type of plan you need. And now that can use your mobile phone to access the Internet and applications, you also need to remember the same safety and privacy concerns that you follow when using your computer.

Understanding Wireless Telephone Coverage AreasAssess Your Communication Needs

There are two basic types of mobile phones: conventional cell phones and smart phones. The conventional cell phone is suitable if you only want to make and receive calls and send text messages on your phone. Features such as voicemail and speaker phones also come standard on a conventional phone. Smart phones are more like miniature computers that allow you do the same basic phone functions along with advanced features, including browse the Internet, access email, interact on online social networks, listen to music, watch videos, upload pictures, manage your calendar, and allow use of aQWERTY keyboard to facilitate texting and emailing. Before you sign up or start shopping for a phone, you need to assess your needs:
  • Where can you make and receive calls? Locally, regionally, nationally or internationally.
  • Will you just use your phone occasionally or will this be your primary communication tool?
  • Is a family plan option available?
  • What phone features will you actually need?
  • What will happen if you decide to cancel your service?
  • Do you prefer to pay monthly for a set number of minutes or would you prefer a “pay as you go” plan?
  • Is there a trial period? Some phones may work well in the retail store, but have limited reception once you take it home.

Cell phone and service buying advice - Consumer ReportsSelecting a Phone, Service Provider, and Service Plan

As you shop for a phone, you should consider that you are not only shopping for the phone itself, but also for a wireless service provider and appropriate service plan. Consumer Reports is one resource where you can get updated reviews of both phones and service providers. You should also ask trusted friends and family about their satisfaction with their phones and service providers. As you shop, consider these tips:
  • Consider the shape and size of the phone.
  • Make sure you can easily use the keypad to make calls or send messages.
  • Ask if a data plan is required and if so, how much does it cost?
  • Take advantage of special pricing and promotions.
  • Make certain to know the return and cancellation policies.
  • Be wary of buying phone insurance.
Many of the large carriers adhere to a Voluntary Consumer Code that helps consumers know what they can expect before signing a contract with a service provider, in terms of rates, service maps, contract termination, fees, and customer service.
If there is a particular phone model you are interested in buying, investigate which service providers actually carry the phone. If your service provider carries the phone, they may require you to renew or extend your current contract; you may also be required to upgrade the service plan you have in order to access all of the phone’s features. Some phone models are available exclusively with only one service provider. This may require you to terminate a contract with your current provider and start a new contractual agreement with a new provider. Under the Federal Communication Commission’s (FCC’s) local number portability rules, so long as you remain in the same geographic area, you can take your phone number with you when you move from one service provider to a different one.

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Cell Phone-Privacy and Safety Concerns

Along with all of the valuable features on new phones today come some new privacy and security challenges. While small in size, in reality mobile phones are miniature computers and could potentially be affected by the same big problems you face on your desktop computer, such as viruses, mobile malwarespyware, and text message spam. However, unlike your personal computer, cell phones do not generally have anti-virus protections or firewalls to protect you. Therefore, you should take precautions with your phone, including:

  • Protect your passwords for websites you visit from your mobile phone, particularly financial institutions.
  • Register your phone on the FTC’s Do Not Call Registry.
  • Refrain from posting your mobile phone number or email address publicly online.
  • Many mobile phones come with an email address that includes your mobile phone number in the address. Contact your service provider to have this email address changed.
  • Delete texts or emails from people that you don’t know. Don’t click any links in these messages.
  • Be careful about clicking on ads, as they can contain viruses.
  • Be careful about unlocking your cell phone from the manufacturer or service provider; this makes the phone more vulnerable to attack from malware.
  • Turn off your Bluetooth when not in use. They can be used by hackers to compromise your phone.
  • Encrypt passwords and other sensitive data saved on your cell phone.

Cell Phones Under Attack: How to block text spam and viruses
FCIC
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Disposing of Your Old Cell Phone


Even after you get a new mobile phone you may be wondering what to do with your old phone and charger. There are safe ways to dispose of your cell phone that can even be helpful to others and not hurt the environment. Before you dispose of it, make sure toclean the phone to protect your privacy:
  • Remove the subscriber identity module (SIM) card from the phone.
  • Delete the contacts in your phone book, text messages, voicemails, saved photos, and web search history.
  • Clear out your call and text history (both calls and texts received and made).
Note: Contact your phone manufacturer if you have questions about how to properly clear the phone’s memory and contents.
After you have taken these steps, you can now determine how to dispose of the phone. The Environmental Protection Agency (EPA) recommends that you not throw out electronics with your other trash, because they contain chemicals that can be harmful to the environment. It is recommended that you:
  • Recycle it. Many wireless service providers will accept your old phone at their retail stores. Similarly, you can send the phone and accessories to the phone manufacturer.
  • Donate it to an organization that can use it for charitable purposes.
  • Resell it.

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FDA: Talking About Juice Safety: What You Need to Know


woman holding bottle of orange juice
Juices provide many essential nutrients, but consuming untreated juices can pose health risks to your family.The FDA has received reports of serious outbreaks of foodborne illness that have been traced to drinking fruit and vegetable juice and cider that has not been treated to kill harmful bacteria.
While most people’s immune systems can usually fight off the effects of foodborne illness, children, the elderly, and people with weakened immune systems risk serious illnesses or even death from drinking untreated juices.

Warning Labels

Since 1999, the FDA has required juice manufacturers to place warning information on product containers about the health risks of drinking untreated juice or cider. Only a small portion of all fruit and vegetable juices sold in supermarkets is not treated to kill harmful bacteria. These products are required to carry the following warning label:
WARNING: This product has not been pasteurized and therefore may contain harmful bacteria that can cause serious illness in children, the elderly, and persons with weakened immune systems.
You should note that the FDA does not require warning labels for juice or cider that is fresh-squeezed and sold by the glass, such as at apple orchards, at farm markets, at roadside stands, or in some juice bars. If you’re unsure if a glass of juice or cider has been treated, be sure to ask.

2 Simple Steps to Juice Safety

When purchasing juice, take these two simple steps to protect your children.

1. Always Read the Label

Look for the warning label to avoid the purchase of untreated juices. You can find pasteurized or otherwise treated products in your grocers’ refrigerated sections, frozen food cases, or in non-refrigerated containers, such as juice boxes, bottles, or cans. Untreated juice is most likely to be sold in the refrigerated section of a grocery store.

2. When in Doubt, Ask!

Always ask if you’re unsure if a juice product is treated, especially for juices sold in refrigerated cases of grocery or health food stores, cider mills, or farm markets. Also, don’t hesitate to ask if the labeling is unclear or if the juice or cider is sold by the glass.

Foodborne Illness:
Be Aware of the Symptoms

Consuming dangerous foodborne bacteria will usually cause illness within one to three days of eating the contaminated food. However, sickness can also occur within 20 minutes or up to six weeks later. In addition, sometimes foodborne illness is confused with other types of illness. Symptoms of foodborne illness usually include:
  • vomiting, diarrhea, and abdominal pain
  • flu-like symptoms, such as fever, headache, and body ache
If you or your children experience these symptoms, see a health care professional who can properly diagnose foodborne illness, identify the specific bacteria involved, and prescribe the best treatment.

Did You Know?

When fruits and vegetables are fresh-squeezed, bacteria from the produce can end up in your juice or cider. Unless the produce or the juice has been treated to destroy any harmful bacteria, the juice could be contaminated.


Everyone can practice safe food handling by following these four simple steps:
FightBAC! Keep Food Safe from Bacteria logo

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Is It a Cosmetic, a Drug, or Both? (Or Is It Soap?)

FDA
The legal difference between a cosmetic and a drug is determined by a product’s intended use. Different laws and regulations apply to each type of product. Firms sometimes violate the law by marketing a cosmetic with a drug claim, or by marketing a drug as if it were a cosmetic, without adhering to requirements for drugs.

How does the law define a cosmetic?

The Federal Food, Drug, and Cosmetic Act (FD&C Act) defines cosmetics by their intended use, as “articles intended to be rubbed, poured, sprinkled, or sprayed on, introduced into, or otherwise applied to the human body…for cleansing, beautifying, promoting attractiveness, or altering the appearance” [FD&C Act, sec. 201(i)]. Among the products included in this definition are skin moisturizers, perfumes, lipsticks, fingernail polishes, eye and facial makeup preparations, shampoos, permanent waves, hair colors, toothpastes, and deodorants, as well as any material intended for use as a component of a cosmetic product.

How does the law define a drug?

The FD&C Act defines drugs, in part, by their intended use, as “articles intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease” and “articles (other than food) intended to affect the structure or any function of the body of man or other animals” [FD&C Act, sec. 201(g)(1)].

How can a product be both a cosmetic and a drug?

Some products meet the definitions of both cosmetics and drugs. This may happen when a product has two intended uses. For example, a shampoo is a cosmetic because its intended use is to cleanse the hair. An antidandruff treatment is a drug because its intended use is to treat dandruff. Consequently, an antidandruff shampoo is both a cosmetic and a drug. Among other cosmetic/drug combinations are toothpastes that contain fluoride, deodorants that are also antiperspirants, and moisturizers and makeup marketed with sun-protection claims. Such products must comply with the requirements for both cosmetics and drugs.

What about “cosmeceuticals”?

The FD&C Act does not recognize any such category as “cosmeceuticals.” A product can be a drug, a cosmetic, or a combination of both, but the term “cosmeceutical” has no meaning under the law.

How is a product’s intended use established?

Intended use may be established in a number of ways. Among them are:
  • Claims stated on the product labeling, in advertising, on the Internet, or in other promotional materials. Certain claims may cause a product to be considered a drug, even if the product is marketed as if it were a cosmetic. Such claims establish the product as a drug because the intended use is to treat or prevent disease or otherwise affect the structure or functions of the human body. Some examples are claims that products will restore hair growth, reduce cellulite, treat varicose veins, or revitalize cells.
  • Consumer perception, which may be established through the product’s reputation. This means asking why the consumer is buying it and what the consumer expects it to do.
  • Ingredients that may cause a product to be considered a drug because they have a well known (to the public and industry) therapeutic use. An example is fluoride in toothpaste.
This principle also holds true for essential oils in fragrance products. A fragrance marketed for promoting attractiveness is a cosmetic. But a fragrance marketed with certain “aromatherapy” claims, such as assertions that the scent will help the consumer sleep or quit smoking, meets the definition of a drug because of its intended use.

How are the laws and regulations different for cosmetics and drugs?

The following information is not a complete treatment of cosmetic or drug laws and regulations. It is intended only to alert you to some important differences between the laws and regulations for cosmetics and drugs in the areas of approval, good manufacturing practice, registration, and labeling. You should direct questions regarding laws and regulations for drugs to FDA’s Center for Drug Evaluation and Research (CDER).

How approval requirements are different

FDA does not have a premarket approval system for cosmetic products or ingredients, with the important exception of color additives. Drugs, however, are subject to FDA approval. Generally, drugs must either receive premarket approval by FDA or conform to final regulations specifying conditions whereby they are generally recognized as safe and effective, and not misbranded. Currently, certain — but not all — over-the-counter (OTC) drugs (that is, non-prescription drugs) that were marketed before the beginning of the OTC Drug Review (May 11, 1972) may be marketed without specific approval pending publication of final regulations under the ongoing OTC Drug Review. Once a regulation covering a specific class of OTC drugs is final, those drugs must either -
  • Be the subject of an approved New Drug Application (NDA) [FD&C Act, sec. 505(a) and (b)], or
  • Comply with the appropriate monograph, or rule, for an OTC drug.

What do these terms mean?

  • An NDA is the vehicle through which drug sponsors formally propose that FDA approve a new pharmaceutical for sale and marketing in the U.S. FDA only approves an NDA after determining, for example, that the data are adequate to show the drug’s safety and effectiveness for its proposed use and that its benefits outweigh the risks. The NDA system is also used for new ingredients entering the OTC marketplace for the first time. For example, the newer OTC products (previously available only by prescription) are first approved through the NDA system and their ‘switch’ to OTC status is approved via the NDA system.
  • FDA has published monographs, or rules, for a number of OTC drug categories. These monographs, which are published in the Federal Register, state requirements for categories of non-prescription drugs, such as what ingredients may be used and for what intended use. Among the many non-prescription drug categories covered by OTC monographs are -
    • acne medications
    • treatments for dandruff, seborrheic dermatitis, and psoriasis
    • sunscreens
A note on “new drugs”: Despite the word “new,” a “new drug” may have been in use for many years. If a product is intended for use as a drug, no matter how ancient or “traditional” its use may be, once the agency has made a final determination on the status of an OTC drug product it must have an approved NDA or comply with the appropriate OTC monograph to be marketed legally in interstate commerce. Certain OTC drugs may remain on the market without NDA approval pending final regulations covering the appropriate class of drugs.
Where to learn more about NDAs and OTC monographs: If you have questions about NDAs and OTC monographs, you should address them to CDER.

How good manufacturing practice requirements are different

Good manufacturing practice (GMP) is an important factor in assuring that your cosmetic products are neither adulterated nor misbranded. However, no regulations set forth specific GMP requirements for cosmetics. In contrast, the law requires strict adherence to GMP requirements for drugs, and there are regulations specifying minimum current GMP requirements for drugs [Title 21 of the Code of Federal Regulations (CFR), parts 210 and 211]. Failure to follow GMP requirements causes a drug to be adulterated [FD&C Act, sec. 501(a)(2)(B)].

How registration requirements are different

FDA maintains the Voluntary Cosmetic Registration Program, or VCRP, for cosmetic establishments and formulations [21 CFR 710 and 720]. As its name indicates, this program is voluntary. In contrast, it is mandatory for drug firms to register their establishments and list their drug products with FDA [FD&C Act, sec. 510; 21 CFR 207].

How labeling requirements are different

A cosmetic product must be labeled according to cosmetic labeling regulations. See the Cosmetic Labeling Manual for guidance on cosmetic labeling. OTC drugs must be labeled according to OTC drug regulations, including the “Drug Facts” labeling, as described in 21 CFR 201.63. Combination OTC drug/cosmetic products must have combination OTC drug/cosmetic labeling. For example, the drug ingredients must be listed alphabetically as “Active Ingredients,” followed by cosmetic ingredients, listed in order of predominance as “Inactive Ingredients.”

And what if it’s “soap”?

Soap is a category that needs special explanation. That’s because the regulatory definition of “soap” is different from the way in which people commonly use the word. Products that meet the definition of “soap” are exempt from the provisions of the FD&C Act because — even though Section 201(i)(1) of the act includes “articles…for cleansing” in the definition of a cosmetic — Section 201(i)(2) excludes soap from the definition of a cosmetic.

How FDA defines “soap”

Not every product marketed as soap meets FDA’s definition of the term. FDA interprets the term “soap” to apply only when –
  • The bulk of the nonvolatile matter in the product consists of an alkali salt of fatty acids and the product’s detergent properties are due to the alkali-fatty acid compounds, and
  • The product is labeled, sold, and represented solely as soap [21 CFR 701.20].

If a cleanser does not meet all of these criteria…

If a product intended to cleanse the human body does not meet all the criteria for soap, as listed above, it is either a cosmetic or a drug. For example:
If a product –
  • consists of detergents or
  • primarily of alkali salts of fatty acids and
  • is intended not only for cleansing but also for other cosmetic uses, such as beautifying or moisturizing,
it is regulated as a cosmetic.
If a product –
  • consists of detergents or
  • primarily of alkali salts of fatty acids and
  • is intended not only for cleansing but also to cure, treat, or prevent disease or to affect the structure or any function of the human body,
it is regulated as a drug.
If a product –
  • is intended solely for cleansing the human body and
  • has the characteristics consumers generally associate with soap,
  • does not consist primarily of alkali salts of fatty acids,
it may be identified in labeling as soap, but it is regulated as a cosmetic.

  

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Before you buy


To avoid problems and make better decisions, use this checklist BEFORE you make a purchase.

  • Decide in advance exactly what you want and what you can afford.
  • Don’t buy on impulse or under pressure. This includes donating to charity. Do your research.
  • Ask family, friends and others you trust for advice based on their experience. Gather information about both the seller and the item or service you are purchasing.
  • Review product test results and other information from consumer experts.
  • Get advice and price quotes from several sellers.
  • Make sure that the seller has all appropriate licenses. Doctors, lawyers, home improvement contractors and many other service providers must register with a state or local licensing agency.
  • Check out a company’s complaint record with yourlocal consumer affairs office and Better Business Bureau.
  • Get a written copy of guarantees and warranties. Compare their features.
  • Get the seller’s refund, return and cancellation policies.
  • Ask who to contact if you have a question or problem.
  • Read and understand any contract or legal document you are asked to sign. Make sure there are no blank spaces. Insist that any extras you are promised be put in writing.
  • Consider paying by credit card. If you have a problem, you can dispute a charge made on your credit card.

consumeraction.gov

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Telemarketer Harassment!

Image of a man yelling into a phone
Harassed? Check out these consumer tips.


The Direct Marketing Association (DMA) offers the Mail and Telephone Preference Services, which allow you to reduce the amount of direct mail marketing and telemarketing you receive from many national companies for five years. When you register with these services, your name will be put on a “delete” file that is updated four times a year-in January, April, July and October — and made available to direct-mail and telephone marketers. Two to three months after your name is entered into the quarterly file, you should notice a decrease in the number of solicitations you receive. However, your registration will not stop mailings or calls from organizations not registered with the DMA’s Mail and Telephone Preference Services.
To have your name deleted from many direct mail or telemarketing lists, write your own letter or use the sample letter and mail it to the following addresses:
For direct mail marketing: Mail Preference Service; Direct Marketing Association; PO Box 643; Carmel, NY 10512
For telemarketing: Telephone Preference Service; Direct Marketing Association; PO Box 1559; Carmel, NY 10512
You may also go directly to the Direct Marketing Association Consumer Assistancewebsite.
The Federal Trade Commission (FTC) Telemarketing Sales Rule (TSR) requires certain disclosures and prohibits misrepresentations. It gives you the power to stop unwanted telemarketing calls and gives state law enforcement officers the authority to prosecute fraudulent telemarketers who operate across state lines. The TSR covers most types of telemarketing calls to consumers, including calls to pitch goods, services, “sweepstakes,” and prize promotion and investment opportunities.

  • It’s illegal for a telemarketer to call you if you’ve asked not to be called. If they call back, hang up and report them to your State Attorney General.
  • Calling times are restricted to the hours between 8 a.m. and 9 p.m.
  • Telemarketers must tell you it’s a sales call and who’s doing the selling before they make their pitch. If it’s a prize promotion, they must tell you that no purchase or payment is necessary to enter or win. If you’re asked to pay for a prize, hang up. Free is free.
  • It’s illegal for telemarketers to misrepresent any information, including facts about their goods or services, earnings potential, profitability, risk or liquidity of an investment, or the nature of a prize in a prize-promotion scheme.
  • Telemarketers must tell you the total cost of the products or services offered and any restrictions on getting or using them, or that a sale is final or non-refundable, before you pay. In a prize promotion, they must tell you the odds of winning, that no purchase or payment is necessary to win, and any restrictions or conditions of receiving the prize.
  • It’s illegal for a telemarketer to withdraw money from your checking account without your express, verifiable authorization.
  • Telemarketers cannot lie to get you to pay, no matter what method of payment you use.
  • You do not have to pay for credit repair, recovery room, or advance-fee loan/credit services until these services have been delivered.

The FTC is proposing to amend the TSR. The FTC’s proposal includes creating a national “do not call” registry. Under the FTC’s proposal, it would be illegal for telemarketers to call consumers who place their phone number on the national registry. If the FTC decides to adopt the proposal and implement a national “do not call” registry, it will be months before it takes effect.

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New Rules for Debit and ATM Cards- FRB


New Federal Reserve rules give debit and ATM card users additional options regarding overdrafts. In the coming months, banks, credit unions, and other financial institutions must offer you the ability to make decisions about overdrafts for transactions made with your debit or ATM cards.
Expect your bank to send you an explanation about how it treats overdrafts; here is an example (38 KB PDF). Here are some key things you need to consider when reading the notice:

The basic facts

An overdraft occurs when you make a purchase or ATM transaction but don’t have enough money in your account to pay for it. For a fee, your bank will cover you when you become overdrawn. This fee can apply each time you overdraw your account.
Generally, banks can cover your overdrafts in one of two different ways:

  • Standard overdraft practices. Your bank will cover your transaction for a flat fee of about $20-30 each time you overdraw your account. For example, if you make a purchase with your debit card for $150 but only have $100 in your account, your account will be overdrawn by $50 and your bank will charge you a fee. If you then make an ATM withdrawal for $50, your account will be overdrawn by $100 and you will be charged another fee. In this example, if the fee your bank charges for its standard overdraft practices is $30, you will pay a total of $60 in fees.
  • Overdraft protection plans. Your bank may offer a line of credit or a link to your savings account to cover transactions when you overdraw your account. Banks typically charge a fee each time you overdraw your account, but these overdraft protection plans may be less expensive than their standard overdraft practices.

The new rules

  • You choose. In the past, some banks automatically enrolled you in their standard overdraft practices for all types of transactions when you opened an account. Under the new rules, your bank must first get your permission to apply its standard overdraft practices toeveryday debit card and ATM transactions before you can be charged overdraft fees. To grant this permission, you will need to respond to the notice and opt in (agree).
  • Existing accounts. If you do not opt in (agree), beginning August 15, 2010, your bank’s standard overdraft practices won’t apply to your everyday debit card and ATM transactions. These transactions typically will be declined when you don’t have enough money in your account, but you will not be charged overdraft fees.
  • New accounts. If you open a new account on or after July 1, 2010, your bank cannot charge you overdraft fees for everyday debit card and ATM transactions unless you opt in. If you open a new account before July 1, 2010, your bank will treat you as an existing account holder: you will receive a notice about your bank’s standard overdraft practices and will have to decide if you want them for everyday debit card and ATM transactions.
  • Flexibility. Whatever your decision, the new overdraft rules give you flexibility. If you opt in, you can cancel at any time. If you do not opt in, you can do so later.
  • Checks and automatic bill payments. The new rules do not cover checks or automatic bill payments that you may have set up for paying bills such as your mortgage, rent, or utilities. Your bank may still automatically enroll you in their standard overdraft practices for these types of transactions. If you do not want your bank’s standard overdraft practices in these instances, talk to your bank; you may or may not have the option to cancel.

  • everyday debit card transactions
    purchases made with your debit card on a day-to-day basis (excludes all checks and automatic bill payments)
  • overdraft
    an overdraft occurs when you write a check, make an ATM transaction, use your debit card to make a purchase, or make an automatic bill payment or other electronic payment for an amount greater than the balance in your checking account
  • opt in
    giving your bank permission to include you in a particular service
  • opt out
    declining a particular service offered by your bank


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FRB Protecting your Checking Account

  1. Don’t give your account number and bank routing information to anyone you don’t know.
Give out your account information for transactions only if you are familiar with the company you are dealing with. And if you have not done business with a company before, give out account information only if you have initiated the transaction. Criminals may ask you for your bank account number and then withdraw money from your account by creating a demand draft (sometimes called a “remotely created check”) or making an electronic transfer. They may also ask for your debit or credit card number and other personal information. Don’t fall for these scams and don’t let yourself be pressured into “free trial offers.” To be removed from telemarketing lists, sign up for the National Do Not Call Registry or by calling, toll-free, 1-888-382-1222.

  1. Review your monthly statement.
Make sure all the checks, debits, automatic payments, and other withdrawals are ones you authorized. If you see a transaction you did not authorize, notify your bank immediately. If your bank has online banking, you don’t have to wait until your bank statement comes–you can check your transactions at any time.

  1. Notify your bank about any problems as soon as possible.
The sooner you alert your bank to a problem, the sooner they can get it resolved. In some cases, your bank may require you to notify them in writing. Keep copies of any documents you give the bank until the problem is resolved. If you think the problem is a result of fraud, you should also contact your state attorney general.

  1. If you don’t have enough money in your account, don’t write the check or authorize the debit.
Checks are being processed more quickly these days, which means the money may be debited from your account sooner. Also, many stores and utility, insurance, and credit card companies will convert your check to an electronic payment, which also means the money will be debited from your account sooner. If you don’t have enough money in your account when you write a check or authorize a debit, you could find yourself paying a fee. For more information, see the Federal Reserve Board’s publications “What You Should Know about Your Checks” and “Protecting Yourself from Overdraft and Bounced-Check Fees.”

  1. Know your rights under consumer protection laws.
If you have a problem with an electronic debit or electronic fund transfer, you have certain rights under the federal Electronic Fund Transfer Act (EFTA), as explained in the Board’s “Consumer Handbook to Credit Protection Laws.” You also have rights under the EFTA if you have a problem with a check that has been converted, as described in the Board brochure “When Is Your Check Not a Check?” The Federal Trade Commission’s publication “Automatic Debit Scams (175 KB PDF)” explains your rights and what to do if you have a problem with a demand draft or remotely created check.


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